Shipping Policy
Effective date: July 18, 2026
Corgi Bottom / CorgiBuds, operated by CORGI LIKE LLC, ships physical products to eligible addresses in the United States and Canada. This Shipping Policy explains estimated delivery timing, delays, and important destination-specific information.
1. Order handling and delivery estimates
After your order is confirmed, we prepare it for shipment and provide tracking information when it is available. The time it takes to prepare an order is separate from carrier transit time.
Most orders are expected to arrive approximately two weeks after order confirmation. This is an average estimate and not a guaranteed delivery date. Some orders may arrive sooner or take longer, particularly during high-volume periods, severe weather, carrier service interruptions, customs processing, remote-area delivery, inventory delays, or other circumstances outside our reasonable control.
| Stage | What to expect |
|---|---|
| Order confirmation | You receive an email confirming that we received your order. |
| Processing | We verify and prepare the order for shipment; timing can vary by inventory and order volume. |
| Shipment | We send tracking details when available from the carrier. |
| Delivery | Carrier transit and, for Canada, customs clearance can affect the arrival date. |
2. Shipping charges and available methods
Available shipping methods, delivery options, and charges are shown at checkout before you place an order. We may use one or more third-party carriers. Carrier availability can vary by location and product.
3. United States and Canada
We ship only to eligible delivery addresses in the United States and Canada. We may decline or cancel an order if the address is not serviceable by our carrier, required information is missing, or shipping would violate applicable law or carrier restrictions.
For orders shipped to Canada, the customer is responsible for any customs duties, import taxes, brokerage charges, or other fees assessed by Canadian authorities or the carrier unless the checkout page expressly states that those charges are included or prepaid. Customs processing may delay delivery. If a package is refused, unclaimed, or returned due to unpaid import charges or an incorrect address, we may deduct non-recoverable shipping, return-shipping, customs, and handling costs from any refund to the extent permitted by law.
4. Address accuracy
Please enter the complete and correct shipping address, including apartment or unit numbers where applicable. We are not responsible for delays or failed delivery caused by an address supplied incorrectly by the customer. Contact support@corgi-bottom.com as soon as possible if you need to request a correction. Changes are not guaranteed once an order has entered processing or has shipped.
5. Delays and unshipped orders
We aim to ship orders within the timeframe communicated at checkout. If we learn that we cannot ship within that time, we will notify you of the delay, give a revised shipment estimate, and provide the options required by applicable law. Depending on the circumstances, you may be able to agree to the delay or cancel the unshipped portion of your order for a refund.
6. Tracking, delivery issues, and damaged packages
A carrier’s tracking status is the best available delivery record, but tracking can occasionally be delayed or incomplete. If your package is materially delayed, damaged in transit, or marked delivered but you cannot locate it, contact us promptly at support@corgi-bottom.com with your order number and a description of the issue. We will review the matter and, where appropriate, coordinate with the carrier.
Do not discard the product, packaging, photographs, or carrier documentation if an item arrives damaged; these materials may be needed to assess the claim.
7. Events outside our control
We are not responsible for delivery delays caused by events beyond our reasonable control, including carrier disruptions, natural disasters, public-health events, labor disruptions, governmental action, customs delays, war, civil unrest, or system outages. This does not affect your cancellation, refund, or other rights that cannot be waived under applicable law.
8. Contact
For shipping questions, contact:
Corgi Bottom / CorgiBuds, operated by CORGI LIKE LLC 2108 N ST STE N SACRAMENTO, CA 95816 United States Email: support@corgi-bottom.com Telephone: 619-377-7719