Return & Refund Policy

Effective date: July 18, 2026

Corgi Bottom / CorgiBuds, operated by CORGI LIKE LLC, wants you to be satisfied with your purchase. This Return & Refund Policy explains how to request a return and how refunds are handled.

1. Thirty-day return window

You may request a return of an eligible product within 30 calendar days after the date it was delivered. To begin a return, email support@corgi-bottom.com and include your order number, the email address used for the order, the product you want to return, and the reason for the return.

Please contact us before sending an item back. We will provide return instructions and, if applicable, the return address. Do not send returns to our business address unless we have instructed you to do so.

2. Eligibility conditions

Unless the item is defective, damaged, incorrect, or a non-waivable legal right applies, returned products must be in the same condition in which they were received: unused, undamaged, clean, complete, and, where reasonably possible, in the original packaging with all accessories, manuals, and included components.

For health, hygiene, or safety-sealed products or components, we may be unable to accept a return after the seal has been broken, except where the item is defective, damaged, incorrectly supplied, or applicable law requires otherwise.

We may decline a refund for products that are returned after the return window, materially used, damaged by the customer, missing essential components, or returned without authorization, to the extent permitted by applicable law.

3. Incorrect, damaged, or defective items

If you received the wrong product, a damaged product, or an item that you believe is defective, contact us promptly at support@corgi-bottom.com. Include your order number, a description of the issue, and clear photographs or video where available. Do not return the item until we provide instructions.

If we confirm that the item was incorrect, damaged in transit, or defective, we will provide an appropriate remedy in accordance with applicable law. The remedy may include a replacement, repair where applicable, refund, or prepaid return instructions.

4. Return-shipping costs

For a standard change-of-mind return, you are responsible for return-shipping costs and any insurance or tracking you choose to purchase. Original outbound shipping charges are not refundable unless the item is defective, damaged, incorrect, or applicable law requires otherwise.

For an approved return involving an item that was defective, damaged in transit, or incorrectly supplied, we will explain whether we will provide a prepaid label or reimburse reasonable return-shipping costs, as applicable.

For Canadian returns, customs duties, import taxes, brokerage fees, and other governmental charges are generally non-refundable unless required by law or recovered from the relevant authority.

5. Inspection and refunds

After we receive and inspect the returned item, we will email you with the return outcome. If a refund is approved, we will issue it to the original payment method used for the order, generally through the same payment processor. Your bank, card issuer, or payment provider may require additional time to post the refund to your account.

If only part of an order is returned, the refund applies only to the eligible returned product(s) and any amounts required by applicable law. We do not charge a restocking fee unless one is clearly disclosed before purchase and permitted by law.

6. Exchanges

Availability of replacement products can change quickly. If you need a different product, color, or model, contact us at support@corgi-bottom.com. We will tell you whether an exchange is available or whether you should return the eligible product for a refund and place a new order.

7. Consumer rights

This policy does not limit any consumer right that cannot lawfully be waived, including rights that may apply to defective, non-conforming, or misdescribed goods.

8. Contact

For questions regarding returns, contact:

Corgi Bottom / CorgiBuds, operated by CORGI LIKE LLC 2108 N ST STE N SACRAMENTO, CA 95816 United States Email: support@corgi-bottom.com Telephone: 619-377-7719